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Privacy & Data Protection

7up Team Privacy Policy — Our Commitment to Protecting Your Data

Here you'll find a clear explanation of how your personal information, transaction details, and device data are collected, stored, and kept secure.

Last Updated: January 1, 2026
Version 2.4
Bengali · English
🛡️
Your Data Is Secure
Every piece of your data on 7up team is protected with the highest level of security. We never sell your data — ever.
SSL 256-bit AES Encryption GDPR Compliant Zero Third-Party Sales

Core Privacy Principles

How 7up team Protects Your Data — At a Glance

End-to-End Encryption
All data between your device and our servers is secured with 256-bit SSL encryption. No one in between can read it.
TLS 1.3 Enabled
No Data Sales
7up team never sells your name, mobile number, address, or financial information to any advertiser or third party.
Zero Data Sale Policy
Secure Data Storage
All data is stored in ISO 27001 certified data centers. Regular security audits ensure there are no vulnerabilities.
ISO 27001 Standard
Data Masking
Mobile numbers and card numbers displayed on screen are partially masked. Full details are only stored in secure internal systems.
Automatic Masking
Protection of Your Rights
You can view, correct, or request deletion of your information at any time. We respond within 72 hours.
User Rights
Regular Security Assessments
Independent cybersecurity experts conduct penetration testing every month. Any vulnerabilities found are resolved within 48 hours.
Monthly Audits
Table of Contents
1. What Information We Collect

Data collection begins as soon as you create an account with 7up team. This is done to improve your experience, keep transactions secure, and meet legal requirements. We only collect what is truly needed — nothing more.

Data Type What Information Reason for Collection
Identity Full name, date of birth, NID number Age & Identity Verification (KYC)
Contact Mobile Number, Email Login, OTP, Support
Financial MFS number, transaction history Payment Processing
Device IP address, browser, OS Security & Fraud Prevention
Activity Game History, Bet Records Service Improvement, Responsible Gaming
Data Collection Policy

We will never ask for your full NID number, bank password, or mobile banking PIN. Anyone requesting this information is not a member of the 7up team.

2. How Your Information Is Used

7up team uses collected data only for specific, defined purposes. Your information will never be misused — that is our core commitment.

  • To manage your account and ensure login security
  • To process deposits, withdrawals, and other financial transactions
  • To verify age and identity, keeping minors off the platform
  • To detect suspicious activity and prevent fraud
  • To improve platform services and enhance the overall user experience
  • To ensure Responsible Gaming and identify potential problem behaviour
  • To meet legal obligations and satisfy the requirements of regulatory authorities

We never use your information to make decisions about you without your knowledge. You will always be informed before any significant action is taken.

3. Where & How Long Your Data Is Stored

All 7up team data is stored on ISO 27001 certified cloud servers, distributed across multiple geographically separate data centers — so if one goes down, the others keep running.

  • Active Account Data: Retained for the lifetime of the account
  • Data for Closed Accounts: Up to 5 years, as required by law
  • Transaction Records: 7 years, as required by financial regulations
  • Log & Activity Data: Up to 12 months
  • Marketing Consent: Deleted immediately upon withdrawal of consent
Data Backup & Recovery

An encrypted backup of all data is taken every 24 hours. In the event of a system failure, full service can be restored within 4 hours.

4. Sharing Information with Third Parties

7up team never sells your information to third parties. However, limited data may be shared with trusted partners solely for the purpose of operating our services.

Who We Share Your Data With:

  • Payment Providers: Minimum necessary data shared with bKash, Nagad, and Rocket to process transactions
  • Game Providers: Only for game operations with certified providers such as Evolution and Pragmatic
  • Security Expert: Encrypted data shared with fraud detection services

What We Will Never Do:

  • Selling your personal information to advertisers
  • Sharing your information with government agencies without a formal request
  • Profiling Your Data for Third Parties
5. Cookie & Tracking Policy

7up team's website and app use cookies — small data files stored in your browser that help make the platform easier to use. We only use cookies that are necessary.

Essential Cookies Required
Required for login sessions and site security. The site cannot function without these.
Functional Cookies Required
To remember your language preference and theme settings.
Analytics Cookies Optional
Used to understand which pages are most visited. Can be disabled.
Marketing Cookies Optional
To show you relevant offers. You can opt out at any time.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

6. Your Privacy Rights

7up team believes every user has full ownership of their personal data. You can exercise the following rights at any time.

👁️
Right to Access
To find out what information 7up team holds about you, please contact our support team.
✏️
Right to Rectification
If any of your information is incorrect, you can request a correction. We'll update it within 48 hours.
🗑️
Right to Erasure
After account closure, you can request deletion of any data that is no longer required to be retained by law.
📤
Data Portability
You can request a copy of your data in a downloadable format.
🚫
Object to Processing
You can opt out of having your data used for marketing or analytics at any time.
🔒
Restrict Processing
You may request that data processing be limited while a dispute is ongoing.
How to Exercise Your Rights

To exercise any of your rights, reach us via live chat or at privacy@7upteam.net. We respond within 72 hours.

7. Privacy of Children & Minors

7up team strictly prohibits account registration for anyone under 18. If a minor is suspected of having created an account, that account is closed immediately and all associated data is deleted.

A Note for Parents

If you suspect a child or dependent is using 7up team, please notify our support team immediately. We will act without delay.

8. Policy Changes & Contact

7up team may update this Privacy Policy from time to time. Changes may occur due to shifts in regulations, new technologies, or improvements to our services.

For major updates, an SMS will be sent to your registered mobile number and a notice will appear upon login. For minor changes, only the "Last Updated" date on the page will be revised.

If you have any questions or concerns about our Privacy Policy, reach out directly to the 7up team privacy team — we are always here to help.

Frequently Asked Questions

Answers to Specific Privacy & Security Questions

Yes, 7up team offers several Responsible Gaming tools that are straightforward to use. Log in to your account and go to the "Responsible Gaming" option under your profile section. There you'll find three main tools: (1) Deposit Limits — set a maximum daily, weekly, or monthly deposit amount yourself. Limits take effect immediately once set, but increasing them requires a 7-day waiting period. (2) Session Limits — set a time cap on how long you play in a single session. An automatic alert will notify you when the time is up. (3) Self-Exclusion — take a complete break from the platform for anywhere between 1 week and 6 months. During the exclusion period, logging in will not be possible. For budget management, we recommend setting a monthly deposit limit in advance — it's the most effective way to prevent overspending.

On 7up team's leaderboards and tournaments, your full name is never displayed — only your username (the one you chose at registration) is visible to others. You can stay anonymous simply by using a neutral username. Tournament rules generally work as follows: each tournament runs for a set period (typically 7 to 14 days), players earn points by competing in specific games or game categories, and top-ranked participants on the leaderboard win prizes. Prizes are usually awarded as bonus credits, though direct cash prizes are offered on occasion. Other players can see your stats on the leaderboard (points and rank), but your individual bets and which games you played remain private. Once a tournament ends, personal details are removed from the leaderboard.
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